The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.

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The author of this blog, David T.S. Fraser, is a Canadian privacy lawyer who practices with the firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.

For full contact information and a brief bio, please see David's profile.

Please note that I am only able to provide legal advice to clients. I am not able to provide free legal advice. Any unsolicited information sent to David Fraser cannot be considered to be solicitor-client privileged.

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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.

This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.

Tuesday, October 05, 2004

Privacy protection is part of the Canadian outsourcing advantage 

David Canton of the London Free Press highlights the Canadian advantage for the outsourcing of services. He suggests, and I agreee, that Canada's privacy laws are a competitive advantage:

CANOE -- CNEWS - Tech News David Canton: Outsource solution right here:

"...Canada has a culture that respects confidentiality and privacy and abides by contractual requirements.

Canada's privacy legislation is among the best in the world. Some countries where offshore work is sent have no privacy legislation whatsoever. Indeed, Canadian privacy legislation is more wide-ranging than that in the U.S., where privacy legislation only affects specific industry sectors.

Canadian companies can use these advantages to market their services to U.S. firms wanting to outsource. This will be most effective for sensitive tasks where the outsourcer's intellectual property will be exposed or where the Canadian company will be privy to personal information about the outsourcer's customers.

That could arise, for example, in task requiring the Canadian company to have copies of the outsourcer's software source code, or in a call centre situation where the Canadian company is in contact with customers of the U.S. firm.

Canadian companies should adopt privacy policies that comply with federal privacy legislation (PIPEDA) or relevant provincial legislation. Their standard contracts should make it clear they will respect the privacy of personal information of outsourcer's customers -- for example, that they will not use it for any purposes other than as instructed by the outsourcer and will not disclose it to third parties. "

Within Canada, the Atlantic region has all this and more.

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