The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.

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The author of this blog, David T.S. Fraser, is a Canadian privacy lawyer who practices with the firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.

For full contact information and a brief bio, please see David's profile.

Please note that I am only able to provide legal advice to clients. I am not able to provide free legal advice. Any unsolicited information sent to David Fraser cannot be considered to be solicitor-client privileged.

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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.

This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.

Thursday, November 25, 2004

Coverage of the McInnes Cooper privacy and business session in Halifax 

A reporter from the Halifax Daily News attended the McInnes Cooper privacy and business seminar in Halifax yesterday and has written an article that appears on the paper's website.

The article contains an account of my own experience when I went to a local store seeking warranty service for my cell phone. I didn't know the date of purchase, so the customer service person asked for my name. Because there are dozens of "David Frasers" in Halifax, he just flipped the monitor over to me and scrolled through all of them so I could pick out the right one. In the process, I saw all the Frasers in the province with cell phone service through one of our larger providers, along with their balances and how many days they were behind in their payments. Not a good practice, to say the least.

Businesses, customers lack privacy know-how: "By Stephane Massinon

David Fraser knows first hand how casually some Atlantic Canadian businesses treat customer privacy.

The Halifax privacy lawyer was recently at a large electronics store in metro when an employee asked for his name. Fraser obliged, only to be met with a look of confusion.

The employee, thinking it would make the matter easier, turned the computer screen around and asked, "So, which (David Fraser) are you?" Fraser not only saw all the names, but also all the [other] David Frasers's private information, including account balances...."

The article also includes a reference to our experience in "getting the word out" for the seminar itself. Many business contacted suggested that they don't collect "very personal information" so weren't affected. Sorry, but any business with personal information, sensitive or not, had better pay attention to the law.


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