The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.

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The author of this blog, David T.S. Fraser, is a Canadian privacy lawyer who practices with the firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.

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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.

This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.

Monday, April 11, 2005

How Dangerous Is Outsourcing? 

The Motley Fool is wading into the outsourcing and privacy debate after the most recent CitiBank incident. The author's conclusion is that outsourcing is not the problem, but criminals are the problem.

How Dangerous Is Outsourcing? [Fool.com: Motley Fool Take] April 11, 2005:

"...Exaggerating the dangers of outsourcing and sending data abroad won't make our data any more secure. On the contrary, the facts of the Mphasis case suggest that in some cases, data may be safer once sent abroad. Reflect for a moment on how quickly the alleged criminals in Pune were caught. Consider for a second the fact that they were caught by the 'cybercrime unit' of the Pune police force. Ponder for a minute the fact that a place most of us have never even heard of before (really? 'Pune?') even has something called a 'cybercrime unit.' I know my hometown doesn't.

Then come to the correct conclusion: Outsourcing wasn't the problem here. The problem was criminals, plain and simple. And those can be found the world over."

The only thing I'd add is you want to make sure your customers' data goes somewhere that you can expect assistance in dealing with the issue. Like beautiful Nova Scotia, for example....

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