The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.

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The author of this blog, David T.S. Fraser, is a Canadian privacy lawyer who practices with the firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.

For full contact information and a brief bio, please see David's profile.

Please note that I am only able to provide legal advice to clients. I am not able to provide free legal advice. Any unsolicited information sent to David Fraser cannot be considered to be solicitor-client privileged.

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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.

This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.

Monday, October 16, 2006

Does anyone care about privacy? 

MSNBC is running an interesting article on privacy in America. A goodly chunk (60%) of the American population are concerned about the erosion of privacy, but a smaller sliver (7%) actually do anyting about it. It's a rather lengthy article but worth a read: Privacy Lost: Does anybody care? - Privacy Lost -

In Canada, I'd say the situation is similar. When asked, most people will say they they worry about their privacy and are concerned about identity theft, but most willingly hand over information without a thought.

Maybe I have a different perception because I deal with privacy issues all day, but there is a notable portion of the population who care and a significant minority who care a lot and are loud about it. Any business that cares about customers and customer service has to focus its efforts on avoiding problems with this loud minority. If you manage your business in such a way that you'll satisfy the rabid privacy folks, you'll actually improve your relationship with those customers who quietly care about privacy but won't pipe up.

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