The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.

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The author of this blog, David T.S. Fraser, is a Canadian privacy lawyer who practices with the firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.

For full contact information and a brief bio, please see David's profile.

Please note that I am only able to provide legal advice to clients. I am not able to provide free legal advice. Any unsolicited information sent to David Fraser cannot be considered to be solicitor-client privileged.

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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.

This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.

Thursday, November 16, 2006

Beware the intarweb backlash 

A couple of days ago, the ultra-popular blog Boing Boing posted an account of an individual who was arrested in a national bank after inquiring whether a cheque he had received was legit. (See: Boing Boing: Bank of America loses $50 million from customers upset by false arrest.) The author of the post asked readers to e-mail Boing Boing if they decided to close their accounts at the bank to protest the situation. So far, they report that the bank has lost $900,000 worth of business from the blog's readers.

While the incident doesn't really have a privacy angle, it is worth thinking about what might happen if your company were to be involved in a privacy incident that received this kind of coverage. Word of mouth has aways had a strong impact on the bottom line, but word of blog (particularly one as popular as Boing Boing) can be much more powerful.

Think about it.


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