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The author of this blog, David T.S. Fraser, is a Canadian privacy lawyer who practices with the firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.

For full contact information and a brief bio, please see David's profile.

Please note that I am only able to provide legal advice to clients. I am not able to provide free legal advice. Any unsolicited information sent to David Fraser cannot be considered to be solicitor-client privileged.

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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.

This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.

Wednesday, July 23, 2008

Airport kiosks suspected in fraud probe 

This morning's Globe & Mail ran a story about an apparent connection between a rash of credit card fraud and the check-in kiosks at Toronto's Pearson International Airport. The Airport Authority has said they've checked them out and think all is well:

WestJet suspends credit-card kiosk check-ins amid fraud probe

...Earlier Wednesday, a spokesman for the Greater Toronto Airport Authority said a recent audit demonstrated the kiosks, used to check in and pick up boarding passes, were safe and secure.

"We checked our systems and everything checks out, so we're happy with that," said Scott Armstrong.

Meanwhile, airlines have disabled the ability to use a credit card to check in.

From today's Globe:

globeandmail.com: Credit-card fraud probe targets Pearson's self-service kiosks

An investigation of suspected credit-card fraud at Toronto's Pearson airport is now concentrating on the security of its 150 self-service check-in kiosks.

In recent months, financial institutions that issue credit cards spotted isolated fraud patterns that appeared to stem from use of the cards in conjunction with getting boarding passes at the Pearson kiosks, according to sources.

While the investigation is in the early stages, it is currently focused on the kiosks, where passengers use passports, frequent-flier cards, reservation numbers, names, and/or credit card data to identify themselves for flights on any one of 13 airlines. It is not known whether any information has actually been stolen or otherwise gone astray.

Some members of the financial industry are very concerned because Pearson is Canada's busiest airport, with 31.5 million passengers travelling through it last year.

One person familiar with the investigation said the fact that personal data at airports might not be secure “should send shudders through every airport traveller.” ...

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